Kidibliss Infant Childminding is under the ECDA Childminding Pilot for Infants.
1. Service Details
a) What is the age range for infant childminding?
We provide care for infants aged 2 to 18 months who are Singapore citizens and not enrolled in any other infant care.
b) Can I continue the infant childminding programme after 18 months?
You can consider our Advance nanny care service. Please note that fees for this service are not subsidised.
Link: https://kidibliss.com/product-category/advance-nanny-care/
c) Where does the infant childminding take place?
The care is provided at the infant childminder’s home. You can find the postal code on the childminder’s profile page to help you gauge the distance.
d) What does the infant childminding service include?
Our childminders provide essential care, including engaging infants in play and various developmental activities. For more comprehensive details on the care provided, a parent handbook will be sent to you after you register your child with us.
e) Are the meals included?
The childminder can prepare meals once your child starts taking solid food. This service incurs an additional fee of $150 per month, which must be paid to Kidibliss Childminding Pte Ltd. Please note that this fee cannot be paid using your Child Development Account (CDA).
f) If I bring food ingredients, do I still need to pay the $150 meal preparation fee?
Yes, this fee is still applicable as long as the childminder is required to prepare or cook food for your child, regardless of who provides the ingredients. To avoid this fee, parents may prepare food at home and store it in an insulated container, ready to be served to your child. If the childminder serves food prepared by parents, a food indemnity form must be signed by the parents.
g) What should parents provide for their child?
Parents are required to provide all necessary items for their child, including diapers, clothes, milk, a sleeping mattress, and any other personal necessities.
2. Pricing and Payments
a) What are your service hours and fees?
Our standard service hours are from 7:00 am to 7:00 pm, Monday to Friday. The estimated prices after subsidy are:
- Half day (5 hours): $16.50
- Full day (10 hours): $33
- Extended Full day (11 or 12 hours): $20 per hour
b) Is there an extra charge for after-hours care?
Yes, an additional charge applies for infant childminding services on weekday nights and weekends. Please contact Kidibliss directly to discuss arrangements and obtain a quote for these services. Please note that these fees cannot be paid using your Child Development Account (CDA).
c) How can I pay for the service?
You can pay fees via PayNow, Bank Transfer, own personal GIRO or your Child Development Account (CDA). Terms and conditions apply for CDA payments.
d) Is there a fee to interview a childminder?
Yes, a non-refundable administrative charge of $30 is applicable to arrange an interview with a potential childminder.
e) Will the interview fee be refunded if I don’t enrol my child after the interview?
The interview fee is non-refundable, as it covers the administrative costs of arranging the interview.
f) What happens if the childminder is on leave or MC? Do I still need to pay?
In the event that a childminder is on pre-approved leave or is on medical leave, we will not charge you for that day. The fee will be offset in your next invoice within the next 2 months.
g) What happens if my childminder is on a long leave (1-4 weeks) and I cannot take time off to care for my child?
If your childminder is on a long leave and you are unable to care for your child, we can recommend a temporary arrangement with another approved infant childminder. This ensures your child continues to receive quality care without disruption to your schedule.
h) Do I still need to pay if my child is absent or on holiday?
Yes, monthly fees are still payable even if your child is absent from the service or on a pre-planned holiday.
i) When are the monthly fees due?
All monthly fees are due on the 20th of each month. A late payment fee will be applied if payment is not received by the due date.
3. General Policies
a) What is the minimum commitment period?
There is no minimum commitment period, however we highly recommend your child to be enrolled for at least 3 months.
b) What is the withdrawal policy?
A one-calendar-month withdrawal notice is required if you wish to discontinue the service.
c) Is the deposit refundable if I cancel my child’s enrolment before the service commences?
If you cancel your child’s enrolment before the service commences, the deposit will be forfeited. We regret to inform you that the deposit is non-refundable in such cases.
4. Childminder Quality and Staff Experience
a) What qualifications and experience do your childminders have?
Our childminders are carefully selected and are required to have a genuine passion for caring for children. Our childminders have experience in caring for children and are medically fit. We also prioritize individuals with experience in early childhood.
b) How does Kidibliss ensure the safety of my child?
The safety and well-being of your child are our top priorities. All our childminders undergo a rigorous screening process, including medical checks and background checks conducted by the Early Childhood Development Agency (ECDA). These checks also extend to other family members living in the childminder’s home to ensure a safe environment for your infant. Additionally, all childminders are required to have mandatory training in Child First Aid, Basic Infant Care, and Food Safety before they are deployed.
c) Does Kidibliss provide ongoing training for its childminders?
Yes, we believe in the continuous professional development of our staff. We provide an in-house staff handbook with guidelines and standard operating procedures. Childminders also have access to self-assessment quizzes and training modules to ensure they are up-to-date with best practices in infant care.
d) What is the child-to-childminder ratio?
Under the ECDA pilot programme, each childminder is permitted to care for a maximum of three infants at any given time. This low ratio ensures that each child receives personalized attention and high-quality care.
5. Booking the Service
a) How do I book an infant childminder?
Start by creating a master account on our website. You can also create sub-accounts for other family members, allowing everyone to view the booking orders.
Then, add your preferred service and location to your cart and proceed to checkout (no payment is required at this stage). Once we receive your booking details, our team will contact you via WhatsApp to guide you through the next steps.
Link: https://kidibliss.com/product-category/infant-childminding/
b) What if I can’t find an option for my location?
If your specific location isn’t listed, please select the “Various Location” option. You can then choose your desired location from the list provided.
Link: https://kidibliss.com/onlinebooking/infant-childminding/various-locations/
c) Can I view the childminder’s profile before booking?
Yes, each childminder’s profile and details are found in the Infant Childminding page on our website.
d) Can I meet the childminder before making a decision?
We highly encourage you to interview a childminder to ensure they are the right fit for your family. A non-refundable administrative charge of $30 is applicable for this interview.
e) What happens after the interview?
If you’re happy with the interview, we will help you finalize the enrolment. If you decide not to proceed, you can inform us, and we will help you search for another suitable childminder. Please note that a new interview fee will apply for each subsequent interview.